Frequently Asked Questions
Everything you need to know about our natural Australian botanicals in Canada.
Where does Bondi Wash Canada ship?
We currently ship to all provinces and territories across Canada. Orders are typically processed within 1-2 business days from our local warehouse.
Are your products safe for sensitive skin?
Yes, our formulations use high-quality, natural ingredients and Australian essential oils that are designed to be gentle on the skin while providing effective cleaning and anti-bacterial properties.
What is your return policy?
We accept returns for unused and unopened products within 30 days of purchase. Please contact our customer service team to initiate a return label.
Are Bondi Wash products tested on animals?
Absolutely not. We are proud to be a cruelty-free brand. None of our products or ingredients are tested on animals.
Do your products contain synthetic fragrances?
No, we only use 100% plant-derived ingredients and natural essential oils. You will find no synthetic fragrances, parabens, or harsh sulfates in our range.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery.